PRIVACY POLICY

This Privacy Policy is updated and will take effect five (05) days after the date of notification.

By accepting this Privacy Policy (“Policy”), you agree that Inabata Vietnam Co., Ltd. (“we,” “our,” or “us”) may collect, use, store, and process your personal data for the purposes and in the manner set out herein.

If you do not agree or have any concerns regarding the processing of your personal data, please contact us using the information provided in the Contact section.

1. General Principles

We respect and protect your privacy.

The processing of personal data is carried out in a transparent, lawful, and purpose-specific manner, and only within the necessary scope.

We apply appropriate technical and organizational measures to ensure the security of personal data.

2. Types of Personal Data Collected

Depending on the type of interaction, personal data may include but is not limited to:

Identification & contact information: full name, date of birth, gender, address, phone number, email, ID card/passport number, photos, social media account details.
Behavioral & interaction information: website/app browsing history, cookies, device information, IP address, location data.
Product/service information: order history, service requests.
Other information that constitutes ‘basic personal data’ and ‘sensitive personal data’ as defined under the Personal Data Protection Decree (PDPD), the Personal Data Protection Law (PDPL).

3. Data Subject Consent

I. Before processing any personal data, we will obtain the data subject’s explicit and verifiable consent before processing.

II. We may process personal data without the data subject’s consent in the following cases;

To protect the life and health of the Data Subject or another person in an emergency situation.
To disclose your personal data in accordance with the law.
To fulfil the data subject’s obligations under contracts with us, associated institutions, organizations and individuals as provided for by law.
Any other case provided for by law.

4. Sources of Data Collection

Directly from you when provided through our website, applications, forms, events, or customer service hotlines.
Indirectly from partners, distributors, service providers, or other third parties with whom you consent to share information.
Automatically through technologies (cookies, web beacons, mobile applications, sensors, etc.).

5. Purposes of Data Processing

Personal data is processed for the following purposes (based on consent, contractual obligations, legal requirements, or legitimate interests):

Providing products/services, verifying, and managing user accounts.
Communication, consultation, negotiation, order placement and receipt, settlement, and other forms of processing, delivery and receipt of goods and services, relating to transactions with business partners.
Notification and greetings made in accordance with social customs with business partners.
Invitation to trade shows, seminars, and other events, and notification to participants of those events.
Exchange of information and communication with members of industry groups and organizations concerning our business.
Provision and communication of information concerning recruitment (including that for internships) by us, and screening and decision-making regarding whether or not to hire applicants.
Provision of materials and communication for employment after job offers have been given unofficially.
Business communication and information exchange for employee.
Personnel management (job transfer, training and competence development, personnel evaluation, and promotion, payment of salaries and bonuses, other related transactions).
Performance of procedures stipulated in labor laws and regulations, and internal rules and regulations.
Notifications and reports to public agencies and their affiliated organizations. Improving customer experience, conducting research and product/service development.
Sending marketing, advertising, and promotional information (where consented).
Responding to support requests and handling complaints.
Fulfilling legal obligations, preventing fraud, and ensuring security and safety.
Other purposes as notified at the time of collection.

6. Sharing of Personal Data

We may share your data for the purposes of use specified in Article 5 with:

Companies within the same corporate group.
Distributors, service partners, IT solution providers, payment, insurance, and financial service providers.
Government authorities or other third parties where required by law.
Transferees in the event of mergers, restructuring, or business transfers.

7. Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes of processing or as required by law.
When no longer necessary, we will delete, anonymize, or destroy the data following secure procedures.

8. Your Rights You are entitled to the following rights under applicable laws:

The right to be informed about the processing of your data.
The right to access, correct, and update your personal data.
The right to withdraw consent, request restriction, or request termination of processing.
The right to request deletion or anonymization of your data.
The right to object to data processing for marketing purposes.
The right to lodge a complaint with the competent authority.

9. Data Security

We implement access controls, authorization measures, and system safeguards to protect personal data.
However, no method of transmission over the Internet is completely secure; therefore, we cannot guarantee absolute protection against unauthorized access.

10. Contact

For any requests, questions, or complaints regarding personal data, please contact:

Inabata Vietnam, Co., Ltd.

Address: Room 902B, Sun Red River Building, 23 Phan Chu Trinh, Cua Nam Ward, Hanoi

Email: Info@Inabata.vn

Phone: +84-24-37725-119/120

11. Changes to This Policy

We may update this Policy from time to time. Updates will take effect five (05) days after the date of notification.